Privacy Policy

This Privacy Policy is published in compliance with the Information Technology Act, 2000 (IT Act), including:

• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021

This policy explains how AK MISHRA E-LEARNING (A BRAND OF MK E-LEARNING) ("we," "our," or "us") collects, uses, stores, and protects your personal data when you interact with our website and mobile application (collectively referred to as the “Platform”).

By using our Platform, you agree to this Privacy Policy and our Terms of Use. If you do not agree, please refrain from using our services.

1. Information We Collect

We collect your personal information when you:

• Register or create an account on our platform
• Purchase a test series, video course, or any other service
• Interact with us via social media, third-party websites, or customer support

A. Personal Information You Provide

This includes:

• Name, date of birth, gender, email ID, phone number, mailing address, etc.
• Academic preferences (e.g., chosen course, exam preference, etc)
• Profile photo (if uploaded)
• Payment details (processed securely by third-party payment gateways)

B. Information Collected Automatically

• Log Data: IP address, device details, browser type, network provider, etc
• Cookies & Tracking: Small files stored on your device to enhance your browsing experience
• Web Beacons: Used in emails to track engagement
• Payment Information: Processed through secure third-party gateways (e.g., Google pay, PayTM, etc)—we do not store payment details

2. How We Use Your Information

We use your data for:

• Verifying your identity and managing your account
• Providing access to test series, courses, and study materials and other value added resources
• Sending updates on course content, offers, and promotions
• Improving our services based on analytics and research
• Complying with legal requirements and government requests

You can opt out of promotional emails at any time by clicking the unsubscribe link in the email